This 40-story hotel has 411 rooms which include studios and one-bedroom suites. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Please, please, please avoid this hotel. We arrived in the night. Save. Additional sorting options may be available (by type of traveller, by score, etc...). No silverware bowls pots rags had to ask for them no phone didn’t work. Once a review has been submitted, you can modify it by contacting Booking.com customer service. It can get expensive eating out all the time. During this stressful time, I have been in contact with the hotel and with booking dot com who constantly bounce me back from one customer service to the other. That's how we know our reviews come from real guests who have stayed at the property. Didn't have breakfast...The location was great. Although it had a stive refrigerator microwave which was a plus it wasnt what i was used to. Contributions should be appropriate for a global audience. After visiting New York separately (and loving it) over the last couple of years we decided to book a holiday together as family and were originally delighted with what we had booked. Review of Element New York Times Square West. Rooms small but clean. Woken up at 2:30am and threatened to call the police because of THEIR mistake. We were moved from an other hotel because of overbooking. Good value for the money, very comfortable and spacious rooms. Flights Im a big believer in karma, I hope the hotel is closed down. Would definitely stay again and/or recommend. Slightly larger than the tiny NY room; I could not believe the great price and had to extend my stay - it definitely worked for me! Element New York Times Square West is an eco-friendly Manhattan boutique hotel near Times Square and Broadway in Midtown West. The most helpful contributions are detailed and help others make better decisions. The laundry room was not as pictured on Bookings.com Very small, one machine wasn't operable and guests leave clothes in the machines. 27,139 were here. Now £61 on Tripadvisor: Element New York Times Square West, New York City. Contributions should be travel related. Breakfast really poor, just a hard donut a tiny juice and an orange. I was disappointed only in this regard, excellent service, and the staff are wonderful. I did not receive an email confirmation - I believe that the person on the other end of the phone didn't enter my email correctly. Element Times Square is a sleek, modern high rise featuring 411 newly renovated suites, fully equipped in-room kitchens, Heavenly® beds by Westin, spa inspired bathrooms, and Pharmacopia all-natural … We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make well-informed decisions about where to stay. This lets us know that our reviews come from real guests, like you. We booked a room for 170$. See Hotel Details. Reviews about Element New York Times Square West “Location was a huge plus, right near Times Square great for tourists! Please avoid this hotel. Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Booking.com guidelines. Reviews from Element Times Square Hotel employees about Element Times Square Hotel culture, salaries, benefits, work-life balance, management, job security, and more. I told the front desk his response was all the beds are like that. Friendly staff and willing to help. The location is great and we could walk to any point of interest within 30 mins or less (Times Square, Central Park, Bryant park, Hudson yards). I the bed should have more pillows and a better seating area to eat food Awsome, I really like the kitchenette. No one cleaned my room for the 4 days I was there. Element New York Times Square West: Elements Times square hotel - See 5,220 traveller reviews, 2,631 candid photos, and great deals for Element New York Times Square West at Tripadvisor. Near bus terminal too. We've sent you an email so you can complete your subscription. Three days ago (when we left) they took from our card 220$ and also we took a ticket of 115$ for parking violation. After their trip, guests tell us about their stay. Please enter a valid email address, Thanks! I did like that it was close to all the stores and Times Square. I spent $160 on parking for 2 cars for 3 days which i really didnt like at all. Great Appliances, Great Price & Good Staff - Be prepared for a real NYC experience. This was a lot, but The Element delivers! Features: Element New York Times Square is an environemntally friendly Midtown West hotel in New York City, providing comfort in clean, spacious guestrooms.At Element New York Hotel, stay in your own element, whatever that may be. It wasn't what i expect. We had a family holiday booked to New York in May, we booked the room through booking.com who have asked them to waive the cancellation fees and they have point blank refused. Near enough to Times Square that you can walk. The water drain inside the bathroom is slowly draining. Thank you for your time; you have our assurance that we will address your comments appropriately. I was looking for a hotel in NYC that has a refrigerator/freezer, stove, microwave and pet friendly. Staff were great & helpful.” “Love the big room with the kitchen and Netflix on … Location was great! This is our guests' favourite part of New York, according to … Visit hotel website. Great security at the front door and it is needed. Comfortable room and excellent complementary buffet breakfast. Element New York Times Square West was constructed from the ground up to meet superior energy and water efficiency standards, and it claims to be the most eco-friendly hotel in the city. Discover genuine guest reviews for Element New York Times Square … The front desk staff are so friendly and professional. See 5,220 traveller reviews, 2,907 candid photos, and great deals for Element New York Times Square West, ranked #354 … The neighborhood is very interesting - off Times Square (the back of Times Square). There are more places to choose from in the New York City area. Your current currency is Euro, Choose your language. Lifts woeful and often one was out of order and one being … I took one look and decided to take an Uber to a coin laundry & cleaners in Chelsea. on the website there is breakfast service included, but very weak breakfast box service and available in the hotel hall only on Saturdays and Sundays. When i called for extra towels the staff was pretty on task with that. I cannot believe what happened at this hotel. Choose your currency. Taxes and fees that are shown are estimates only. The interior decor was quite bland, could have been spruced up a little (for those who care). We are grateful for your thoughts on this matter and also for your patience. Love the big room with the kitchen and Netflix on tv We are a party of 6 due to travel in the middle of May, but due to the covid-19 worldwide pandemic we are now unable to leave the country and it is likely to stay this way for the foreseeable future. There was a pile up of trash in certain areas outside. 311 West 39th Street Between 8th and 9th Avenue, New York City, NY 10018 … The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Times Square is minutes away. This Times Square … 5,219 reviews. The bed was lumpy. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Exterior of the Element Times Square. The rooms are very small. See 5,220 traveller reviews, 2,907 candid photos, and great deals for Element New York Times Square West, ranked #354 … WiFi and an … Please see our partners for more details. Before I arrived I called to ask a few questions and I was hung up on twice and even when I stayed I tried to have someone clean my room just once during my stay and no one came and when I went down stairs they told me they are cleaning the rooms to fill and I had to wait. Usually properties say that, but the staff and other guests freak out when they see a puppy. Response from TeamMarriott, Manager at Element New York Times Square West. There are a small kitchen and Smart tv which is a good choice for this room rate. element new york times square west hotel new york city, Element New York Times Square West Features, 311 West 39th Street Between 8th and 9th Avenue, New York City, NY 10018-1401, Hand sanitizer available to guests & staff. I was supposed to have a 2 night stay and then 2, 1 night stays lined up which I could cancel. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Lots of homeless, seedy people hanging outside. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. I booked a stay over the phone because my power was out. You can’t get in contact with the staff. If you booked through us and want to leave a review, please sign in first. Popular attractions Madame Tussauds Wax Museum and Times Square are located nearby. Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the utmost respect. They are also applicable regardless of the sentiment of the comment. Besides, there is no place to eat out and sit and enjoy your food because of the pandemic. Breakfast was grab and go but they can give some butter and not only jam with the bagle. Stay at this 3-star business-friendly hotel in New York. Element Times Square is a place to energize and rejuvenate. Lifts were fast and internet also very good. You can also hear your neighbors overall it was a good stay. Your current language is English (UK), It was comfy & clean , a good place to get away, Comfortable and well located hotel with good service. We have more than 70 million property reviews, and they're all from real, verified guests. When my bf and I asked for new towels and wash cloths because of stains on one of the towels, they sent hand towels instead of body The Element New York Times Square West is an eco-conscious hotel near Times Square, Madame Tussaud’s Wax Museum, the Empire State Building, Macy’s and Broadway. Phenomenal Rain Shower in my room. Ratings: Staff [8.9] - … NBC Studios and Rockefeller Center are 1 miles from the hotel. #351 of 506 Hotels in New York City. Read 7498 verified reviews from real guests of Element Times Square West in New York, rated 8.2 out of 10 by Booking.com guests. Being able to cook is a good advantage. I have explained the situation several times, they aren’t stupid they are aware of the worldwide crisis unfolding but they are acting like disgusting leeches trying to take money from a family who may be struggling to feed themselves in the upcoming months. its comfortably, spacious and clean. All we ask is that you follow a few simple guidelines. All rights reserved. Only downside was the long wait to check in and out, but super friendly staff. I was woken up at 2:30am by a sole male member of staff (I was staying as a single woman in the hotel) to "check if I was still here" - then the phone rang, when I tried to answer it didn't work. I had to stay to conduct business and to wait for my apartment to be completed. Rewards Category 6 Points needed per night. Own or manage this property? The location and easy access to the main tourist spots were a plus. It’s NY so, lots of weed smoking in and around the Hotel. Reviews from Element New York Times Square West employees about Element New York Times Square West culture, salaries, benefits, work-life balance, management, job security, and more. There wasnt anywhere to park your car. We'll also provide transparency over the status of submitted content. My Studio Room at Element Times Square. A bit taken aback by the amount of dogs, but that could be a plus for some people. This is the version of our website addressed to speakers of English in the United States. Who better to tell others about the free breakfast, friendly staff, or quiet room than someone who’s stayed at the property before? 311 West 39th Street, New York, NY, 10018 1-866-599-6674. We will use the same guidelines and standards for all user-generated content as well as the property replies to that content. DONT GO. Also the incidental hold is for double the amount I booked for that was not expected. Now £61 on Tripadvisor: Element New York Times Square West, New York City. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. All content should be genuine and unique to the guest. Bed comfortable, bathroom and shower great. Elements Times square hotel: Element New York Times Square West - See 5,220 traveller reviews, 2,628 photos, and cheap deals for Element New York Times Square West at Tripadvisor. Business guests enjoy the free breakfast. more. Love the big room with full kitchen and the Netflix on the tv. Element Times Square West is near the following attractions: Black Angels over Tuskegee at The Actor's Temple(Approximately 91m), Ralph Kramden Statue(Approximately 100m), The New York Times … Overall my kids had fun. Enjoy free breakfast, free WiFi, and onsite parking. Booking.com™. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Reviews are most valuable when they are original and unbiased. Share. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The bed and couch were very soft and comfortable. Staff were always friendly. Very convenient location for Times Square, transit, and Penn Station. Also we asked if we were allowed to park the car in front of the hotel. The city view was amazing . Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We will allow the contributions to speak for themselves, and we won’t be the judge of reality. Book Element New York Times Square West, New York City on Tripadvisor: See 5,220 traveller reviews, 2,904 candid photos, and great deals for Element New York Times Square West, ranked #353 of 508 … By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Please don’t include personal, political, ethical, or religious commentary. Best Regards, Mark Kulekci General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Element New York Times Square West, The Leading Hotels Of The World in New York City, Hotels near Black Angels over Tuskegee at The Actor's Temple, Hotels near 42nd St – Port Authority Bus Terminal Station, Hotels near Times Square – 42nd St Station, Hotels near 47–50 Sts – Rockefeller Center Station, Hotels near Lexington Ave / 53rd St Station, Hotels near Mandl School, The College of Allied Health, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Lia Schorr Skin Care Training New York, NY. Ratings based on 1,150 Verified Reviews… See 5,219 traveler reviews, 2,904 candid photos, and great deals for Element New York Times Square West, ranked #350 of 505 hotels in New York City and rated 4 of 5 at Tripadvisor. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I really enjoyed the privacy during my stay! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The man knocked again and said that I had to go to the front desk immediately or they will be calling the police. Since 2008 Westin has built roughly a dozen similar “element… Due to the coronavirus pandemic across the world I’m probably going to be out of a job in the next few months. Dear Natalie C, We appreciate you bringing these concerns to our attention. The water didn’t get that hot, and the shower pressure was okay. We have been told we will have to pay an extortionate cancellation fee should we wish to cancel. Element New York Times Square West Reviews 3.0 out of 5.0. the rooms are big, with a fully equipped kitchenette! Choose a night when rooms are at or below $200 — a fair price for a hotel near Times Square but with little charm. Respect the privacy of others. Even during COVID-19, stainless appliances and the bonus (completely unexpected) a dishwasher, dishes and silverware. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Your contribution should be yours. Copyright © 1996–2021 Element by Westin Times Square West; 311 West 39th Street, New York; … Room facilities are perfect. We don’t want to cancel, but we are unable to travel due to travel restrictions imposed by the UK government. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. The view and quietness. This hotel is located in the center of everything near Times Square and trains. Priceline™ Guest Score [8.9 Excellent] 【 Element New York Times Square West Reviews 】 Read reviews by verified guests of Element New York Times Square West in New York. Long line and take a bit time to check inn. View deals for Element New York Times Square West, including fully refundable rates with free cancellation. Room was really clean and the view was nice. The hotel is located on 39th street between 8th and 9th ave, so close to Times Square, which makes it a convenient location to the subways, however by no means a high-end location. Element New York Times Square. That would be my only complaint. Booking.com’s role is that of a distributor of feedback from both guest and property. the room was my favorite. Element New York Times Square West. Booking.com does not accept responsibility or liability for any reviews or responses. The only way to leave a review is to first make a booking. We want you to share your story, both the good and the bad. The bathroom was spacious and the kitchen area was very cute and modern looking. Our guests praise the breakfast and the helpful staff in our reviews. it is definitely okay! We aren’t sure we will be able to fly in May, but this hotel wants to charge me nearly £800 to cancel my room. Did have a water main problem while I was there but it didn’t effect me. Element New York Times Square West The TrustScore is the standard for reputation, summarizing verified reviews and comments from various sources. The property is completely pet-friendly! Error: Lots of places to grab a quick tasty bite nearby! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Breakfast was included although they do not serve breakfast. Each floor of the hotel has … I feel like there should be a sign or something to let people know it shouldn’t go there or have actual cans there. Our NYC hotel has 2 meeting rooms, complimentary breakfast, free Wi-Fi and a fitness center. The breakfast was only served on weekends and not on weekdays, even though it’s just a take out box. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Had a late check out so super awesome. This was my second night in the hotel and I had literally finalised checking out EARLY at 10pm that evening - they had my credit card on file too. I understand that it is because of the Covid measurements, but I am sure that they should improve even tho. Claim your listing for free to respond to reviews, update your profile and much more. Madison Square Garden is 550 yards from the Times Square Element. 311 West 39th Street, Hell's Kitchen, New York, NY 10018, United States. I saw and big dogs, small dogs, etc. A take out box i saw and big dogs, but i am that... Free breakfast, free WiFi, and are treated with the kitchen and the kitchen and Smart which. 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